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Repair Procedure

Effective April 2018

As of April 2018, the repair procedure and form was updated for clarity and to include the Smart Pro.

Please download the Product Repair Return Procedure and return form and follow this procedure for your repair. 

Following the Product Repair Return Procedure is very important to the efficient and timely repair of your unit.

Please DO NOT SHIP:

  1. without a RMA (Return Goods Authorization).
  2. via USPS (United States Postal Service)